AI Automations
The admin that eats your week, handed over one job at a time
Most small businesses do not need a transformation project. They need the three or four repetitive jobs that fill their evenings to stop needing a person. That is what we build, and we start with one.
Tell us what is eating your weekWhat we actually build
Concrete examples rather than categories, because the useful question is always whether we can do the specific thing annoying you.
Trades
Every booking the receptionist takes lands in your calendar and your CRM, with the job address, the problem and the callback number already filled in.
Auto parts and retail
Supplier emails read automatically and turned into draft purchase orders, so someone approves rather than retypes.
Salons and clinics
Confirmations, reminders and rebooking prompts sent on their own schedule, and no-shows flagged for follow-up instead of quietly disappearing.
Any of them
Invoices and job sheets routed to the right folder and the right person, so nothing waits on somebody remembering.
How we scope it
- 1
We find where your week actually goes
Not a systems audit. A conversation about which jobs you or your staff do repeatedly that feel like they should not need a person. The answer is usually obvious within ten minutes.
- 2
We pick one, and only one
The workflow with the best ratio of hours saved to build effort. Starting with one means you find out quickly whether this is worth continuing, on something small.
- 3
We build it against your real tools
Your booking system, your CRM, your inbox, your accounting software. If two of them cannot talk to each other, that is usually the thing worth fixing first.
- 4
You use it for a few weeks before we add anything
Automations look great in a demo and reveal their edge cases in real use. We would rather fix one properly than hand you five that each fail differently.
When we will tell you not to bother
- When an off-the-shelf tool already does it for a small monthly fee. Paying us to rebuild something you can buy is a bad trade and we will point you at the tool.
- When the underlying process is broken. Automating a bad process just produces the wrong outcome faster, so the fix is the process first.
- When it happens twice a month. If a job takes ten minutes and happens rarely, the build will never pay for itself.
Questions people ask
How is this different from Zapier or Make?
Often it is not, and when it is not we will say so. Those tools are genuinely good and if your workflow is a simple trigger and action, you can probably build it yourself in an afternoon for a small monthly fee. Where we earn our place is when the work needs judgment: reading an unstructured supplier email and pulling the right line items out of it, or deciding which of three people a job should go to. That is where a no-code connector runs out of road.
Do you have results you can show me?
Not for automations, no. We have not run enough of them for long enough to publish honest numbers, and we are not going to invent any. Judge this on the scoping call instead: if we cannot tell you specifically what it will connect, roughly what it will save you, and what happens when it breaks, do not buy it.
What if our systems are old or do not have an API?
Common, and not always fatal. Plenty of small business software has an export, an email hook or a webhook even when it does not advertise an API. Some genuinely does not, and in that case the honest answer is that the automation is not worth the fragility. We will tell you that rather than build something that breaks every time the vendor changes a screen.
Will this replace someone on our team?
That is not what we sell it for, and businesses that buy it hoping for that are usually disappointed. It removes the repetitive parts of a job so the person doing it can spend their time on the parts that need a human. If your goal is headcount reduction, be upfront on the call so we can tell you honestly whether it is achievable.
What happens if it breaks?
Things do break: a supplier changes an email format, a platform updates an integration. Anything we build is monitored, and how we handle failures is part of the scope, not an afterthought. The important design rule is that a broken automation should fail loudly and fall back to the manual process, never silently drop work.
Start with the job that annoys you most
Tell us what it is on a short call. We will say whether it is worth automating, whether something off the shelf already does it, and roughly what it would take.
Book a discovery call